Services
With extensive
experience in
very successful, real-world voice applications and platforms,
we have the knowledge and
resources to put voice technologies to work for your
organization. Contact us for more information.
■ Voice Technology Strategy & Business
Case Analysis
Where, How, and If Voice Technologies Can Add Value
Integration of Voice
Automation in Business Processes
Premise-Based vs. Hosted
(Outsourced) Services
ROI Evaluation
Writing RFPs and Vendor
Assessment
Key
Performance Metrics
■
System Architecture
Infrastructure and
Operational Requirements
IVR and Voice Platforms
Computer-Telephony
Integration Requirements
and Design
Call Routing Requirements and
Design
■
Voice Application Design
Application requirements
Voice User-Interface Design - Call Flow Logic and Script Writing
Usability Testing
Foreign Language Translation
(French, Spanish)
■
Development Services
Speech
Recognition Grammar Development And Testing
Foreign
Language Grammar Translation (French, Spanish)
Voice Talent Selection and Recording Session Direction
Audio Post-Production
■
Voice Application Evaluation and
Tuning
Voice User-Interface Design
Reviews
Speech Recognition Optimization
and Troubleshooting
Post-Deployment Application
Evaluation and Tuning