Case Studies

Case 1: Voice Portal

The term "voice portal" is derived by analogy to web portals. The implication is that they allow voice access to the same kinds of information found on web portals such as Yahoo and Lycos, and perhaps support the same business models. But is it that simple? We discuss lessons learned from a voice portal project.

Case 2: VoxMedia Voice Mail

Here at VoxMedia, we’ve built a voice mail system that really rocks! We use speech recognition and creative audio production to engage callers in an enhanced experience where they can request contact information and a description of our services, in addition to leaving voice mail. Listen to a call.